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FAQs


When will my order ship?

Most orders ship within 2-3 weeks. Rush orders can usually be accommodated—just email us with the product you're interested in and your date. While we do offer express shipping for our last minute bride, selecting an express shipping option during checkout does not mean that your bouquet will ship out that day. Keep in mind that every product is hand made especially for you and takes time to produce. We always suggest emailing us first if you have a time sensitive request. Learn more about shipping.

Is my credit card charged when I checkout?

Yes. Even though your order does not ship immediately we still charge your credit card at the time of checkout. This allows us to reserve and procure any necessary materials required to complete your order.

Where do you ship to?

We'll ship anywhere in the United States, Canada and Australia. Our $7 flat rate shipping only applies to the 48 contiguous states. We usually ship via the United States Postal Service but offer FEDEX as an alternative courier.

When we ship outside of the US, the receiving countries postal service is responsible for the final delivery. Therefore, we can't give assurances as to when your package will be received. If ordering outside of the US please give yourself enough time.

Shipments outside of the US may also include additional charges such as duty or taxes.Learn more about shipping.

What is your return policy?

Our return policy is the best in the biz. If for what ever reason you are dissatisfied with our products, you may return them for a full refund of the purchase price within 2 weeks of receiving them. Learn more about our Satisfaction Guarantee.

Can I make minor changes to a bouquet?

Yes. If you want a slight change just email us your request. Minor changes such as ribbon color are usually made for no additional charge.

What if I want something custom?

We don't offer custom design services but we can make minor changes to an existing design. We offer the broadest selection of bouquets and corsages online for weddings and proms. Our goal is to create artistically unique designs for a fair price. If you don't see something you like today, check back often - we're always posting new designs to our website.


Do you offer centerpieces?

Not at this time. We've had many requests to design centerpieces, however, introducing a new category of products is not always as easy as it sounds. There are many questions to consider like: Can we sell it for a reasonable price? Can we ship it securely? We never say never, but for now it's just not feasable./p>