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We want you to be absolutely thrilled with your purchase from Little Bouquet Shop. If you’re not satisfied with your purchase, simply return it for a full refund within 14 days of receiving it and before the event date. We'll refund you the complete purchase price of the product.

<h3">Return Instructions

Please follow the instructions below to return a product to Little Bouquet Shop:

  1. E-mail us at Please include the invoice number in the email.
  2. If you are only returning a partial order then please note which items you are returning.
  3. You'll receive an email with a Return Authorization (RA) number within 24 hours of submitting your return request.
  4. Once you receive the RA number, carefully repackage the product in the same manner it was received. Please use packing tape.
  5. Clearly right the return address and Return Authorization number on the shipping box.
  6. When we receive the returned package we'll inspect the contents for wear and damage.
  7. If the product(s) are clear of damage, we will issue you a full refund within 2 (two) days of receiving the returned product.

Terms and Conditions

Our products are made with delicate materials and should be treated carefully. Please make sure your hands are clean before handling your flowers.

Products must be returned in new condition in its original packaging. Products that are returned without the original packaging are subject to a 30% restocking fee. Products returned damaged or showing any signs of wear will void our "No Risk Satisfaction Guarantee" policy and will not qualify for a refund.

We will not accept any products for return if it is shipped to us after the event date, even if it falls within the 14 day return window. Products returned after the event date are assumed to have been used for the event and cannot be returned for a refund.

Refunds are not applied to shipping charges. Buyer is responsible for the return shipping charge.